1. Program Description
MedPro Respiratory Care sends SMS/text messages to patients regarding their CPAP therapy, including:
- Annual follow-up reminders
- Appointment scheduling and confirmations
- Notifications about supply replenishments (e.g., masks, filters, accessories)
- General updates about therapy support and services
2. Consent to Receive Messages
By providing your mobile number, you consent to receive SMS/text messages from MedPro Respiratory Care related to your care. Message frequency will vary depending on your needs.
3. Opt-Out
You may opt out of receiving SMS/text messages at any time by replying STOP to any message. You may also contact MedPro directly at [insert phone number] to update your preferences.
4. Charges
Standard message and data rates may apply. Please check with your mobile carrier for details.
5. Privacy & Use of Information
- Your personal information (such as name, contact details, and therapy-related information) is used only to provide care-related communication and support your CPAP therapy.
- MedPro does not sell, rent, or share your personal information with third parties for marketing purposes.
- SMS messages will not contain detailed medical information.
- All information is stored securely and handled in accordance with applicable privacy laws.
6. Service Limitations
- SMS messaging may be delayed or not delivered due to factors outside MedPro’s control (such as mobile carrier issues or poor network coverage).
- MedPro is not liable for delayed or undelivered messages.
7. Support
For help with our SMS program, contact MedPro Respiratory Care