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Respiratory Care Support for Healthcare Providers
MedPro works with healthcare professionals and care teams to help coordinate respiratory equipment, patient education and ongoing support across home oxygen, sleep apnea, CPAP therapy and respiratory care.
✓ Respiratory and sleep referral pathways
✓ Equipment education and ongoing support
✓ Local MedPro support across our service regions
Provider Quick Access
What Would You Like Help With?
Working With MedPro
Supporting Patients Beyond the Referral
Healthcare professionals determine the appropriate assessment, diagnosis, prescription and treatment plan. MedPro helps support the next steps by coordinating applicable respiratory equipment, setup and patient education.
Depending on the service, support can continue after the initial setup through equipment assistance, replacement supplies, education and follow-up.
How MedPro Supports the Care Plan
- Referral and service coordination
- Applicable respiratory equipment
- Equipment setup and patient education
- Equipment-use and care guidance
- Replacement supplies, when applicable
- Ongoing equipment-related support
The exact process and available services can vary by therapy, region, referral requirements and patient circumstances.
Patient Care
Respiratory Care Pathways
Connect patients with information and support related to their prescribed therapy or respiratory care needs.
Home Oxygen Therapy
Support for prescribed home oxygen equipment, setup, patient education, safety and ongoing equipment needs.
Sleep Apnea & HSAT
Information and support for patients moving through appropriate sleep-testing and sleep-apnea care pathways.
CPAP Therapy
CPAP equipment setup, mask fitting, education, follow-up support, troubleshooting and replacement supplies.
Respiratory Care
Support for aerosol therapy, suction therapy, tracheostomy supplies, pulse oximetry and related equipment needs.
Referral Process
From Referral to Patient Support
Use the appropriate referral pathway and documentation for the requested service and patient.
01
Complete the Appropriate Referral
Select the referral or requisition appropriate to the requested service, patient and region.
02
Send the Required Information
Submit the completed documentation using the instructions provided with the applicable form.
03
MedPro Coordinates the Next Steps
Once the appropriate information is received, MedPro can coordinate the applicable service, equipment or appointment with the patient.
04
Patient Support Continues
Education, equipment support, supplies and follow-up may continue depending on the patient’s therapy and service.
Find the Right Form
Choose the Appropriate Referral Pathway
Referral and requisition requirements vary according to the service, patient location and applicable regional requirements.
Use the Referral Forms page to access the current documentation and submission instructions for the appropriate pathway.
Referral Options
Respiratory Services
Access respiratory-service requisitions and applicable regional documentation.
Home Sleep Apnea Testing
Access applicable Home Sleep Apnea Testing requisitions and submission information.
Referral requirements, authorized referral sources and supporting documentation can vary. Follow the instructions provided with the applicable referral or requisition form.
After the Referral
What Your Patient Can Expect
The exact process depends on the service, prescription, documentation, coverage requirements and individual patient needs.
Referral Review
Required information and applicable service needs are reviewed.
Patient Contact
The appropriate MedPro team coordinates the next steps with the patient.
Service Coordination
Applicable equipment, testing, setup or appointment arrangements are coordinated.
Support may continue after the initial setup through applicable equipment education, supplies, service and follow-up.
Why MedPro
Respiratory Support Focused on the Patient Journey
MedPro helps patients understand their equipment, navigate setup and access continued respiratory support.
Respiratory Care Experience
Focused support for respiratory and sleep-related equipment and patient needs.
Patient Education
Practical guidance helps patients understand, use and care for applicable equipment.
Ongoing Equipment Support
Patients can access continued assistance with applicable equipment, supplies and service.
Local Access
Connect patients with MedPro locations and teams serving their region.
Funding & Documentation
Coverage Requirements Can Affect the Referral Process
Funding and coverage requirements may depend on the patient’s province, public program, insurer, prescribed equipment and supporting documentation.
MedPro can help patients understand applicable equipment and coverage processes, but eligibility, approval and reimbursement depend on the applicable program or insurer.
Healthcare Provider FAQ
Common Referral Questions
Quick answers about referral forms, submission requirements and patient support.
Where can I find MedPro referral forms?
Current referral and requisition documents are available on the MedPro Referral Forms page. Forms are organized by the applicable referral pathway and region where required.
Which referral form should I use?
The appropriate form depends on the requested service, patient location and applicable referral requirements. Visit the Referral Forms page or contact MedPro if the appropriate pathway is unclear.
How do I submit a completed referral?
Follow the submission instructions provided with the applicable referral or requisition form. Submission methods and destination information may vary by service or region.
What happens after MedPro receives a referral?
Once the appropriate information has been received, the applicable MedPro team can review the service requirements and coordinate the next steps with the patient.
Can MedPro help patients with funding or insurance questions?
MedPro can help patients understand applicable equipment, documentation and coverage processes. Eligibility, reimbursement and funding approval depend on the relevant program, insurer or benefit plan.
Who should I contact if I have a question about a referral?
Contact MedPro at 1-888-310-1444 or visit the Contact MedPro page for assistance.
Healthcare Provider Resources
Quick Access for Healthcare Professionals
Access referral forms, patient-care pathways, MedPro locations and contact information.
For Healthcare Providers
Ready to Refer a Patient?
Access the appropriate MedPro referral forms or contact our team if you need help identifying the correct referral pathway.