Accredited Sleep and Respiratory Care in Penticton
MedPro Respiratory Care Penticton
Book an appointment at MedPro’s downtown Penticton clinic for accredited home sleep apnea testing, CPAP and bilevel support, mask fitting, prescribed oxygen care and respiratory equipment.
Visit Our Penticton Clinic
MedPro is located at Unit 104 – 483 Main Street in downtown Penticton. Clinic days are Wednesday and Thursday by appointment only, so please call to schedule before making the trip.
Contact Details and Clinic Hours
Toll-free
Fax
Email (general enquiries)
Wednesday–Thursday
By appointment only
Appointments
Please call to schedule
Clinic days and appointment availability can change. Please call before visiting, and use Google Maps to plan your route.
Map and Directions
Appointment-Based Care in Downtown Penticton
Respiratory Care on Main Street Near Padmore Avenue
The clinic is at 483 Main Street in Penticton’s downtown core, near Padmore Avenue. This central location brings home sleep apnea testing, PAP therapy support and prescribed oxygen care together in one appointment-based setting.
Penticton clinic days are limited to Wednesday and Thursday, and every visit requires an appointment. Calling first lets the team match your visit to the right care pathway, confirm any documents or equipment to bring and check whether a requested product is available.
Before Your Penticton Appointment
- Call to reserve a Wednesday or Thursday appointment before visiting
- Explain whether you need testing, a PAP setup, follow-up, oxygen support or supplies
- Confirm which referral, prescription or benefit documents the team needs
- Bring current equipment or exact model details when a part must be matched
Choose the Right Penticton Care Pathway
The clinic supports several distinct care pathways. Start with the closest match, then call so the Penticton team can confirm appointment availability, clinical requirements and the next step.
Accredited Local Testing
Home Sleep Apnea Testing
Penticton’s home sleep apnea testing program has held Diagnostic Accreditation Program accreditation since March 2024. The team can explain eligibility, referral requirements, equipment pickup and test instructions.
Setup and Education
CPAP or Bilevel Setup
The Penticton CPAP care team includes a respiratory therapist and clinical assistant. Setup appointments focus on the prescribed device, mask, humidification, cleaning and the practical skills needed to begin therapy.
Follow-Up and Resupply
Mask Fitting and Follow-Up
Book follow-up when leaks, pressure points, dryness, worn supplies or equipment questions make therapy harder. The team can review mask fit, troubleshooting needs and replacement planning.
When Breathing Support Is Prescribed
Home Oxygen and Respiratory Support
MedPro is an approved provider for the BC Home Oxygen Program, and its oxygen services are accredited by Accreditation Canada. Call to discuss prescribed equipment, education, troubleshooting and ongoing support.
Penticton Clinic Days Are Wednesday and Thursday
This location operates by appointment only. Patients travelling into Penticton from elsewhere in the South Okanagan should confirm the visit details before setting out.
01
Schedule Before You Visit
Call first to reserve a Wednesday or Thursday appointment. The team will confirm whether the visit is for testing, PAP care, oxygen support or a product request.
02
Prepare for That Visit
Ask what referral, prescription or coverage information is required. Bring current PAP equipment or precise model details when troubleshooting or matching a replacement part.
03
Confirm Product Availability
If you need a specific mask size, cushion, filter, chamber, tube or respiratory product, have the team verify local inventory and any special-order timing.
Watch the MedPro Care Overview
A Short Guide From Testing to Therapy
This short MedPro video follows a general pathway from a home sleep study through clinical review, prescribed CPAP setup, mask fitting and follow-up support.
The video outlines MedPro’s general care model; it does not represent every Penticton appointment. Eligibility, interpretation, prescriptions and treatment decisions follow the appropriate clinical process for each patient.
Penticton’s Home Sleep Apnea Testing Program Is Fully Accredited
Accreditation is official recognition that a healthcare program or facility meets rigorous standards for safety and quality. It reflects a commitment to best practices, continuous improvement and reliable patient care. Since March 2024, the Penticton CPAP clinic has been fully accredited by the College of Physicians and Surgeons of British Columbia’s Diagnostic Accreditation Program for home sleep apnea testing.
Oxygen program: MedPro Respiratory Care is an approved home oxygen provider for the BC Home Oxygen Program, and its oxygen program is accredited by Accreditation Canada.
Confirm Eligibility and Instructions
Contact the clinic to confirm whether home testing fits the clinical pathway, what referral information is needed and when to collect the recording equipment.
Complete the Recording at Home
The care team explains how to apply the sensors and use the device so the overnight recording can be completed at home as instructed.
Review Results and Next Steps
After the recording is returned, the information moves through the appropriate clinical review. Any diagnosis, prescription or treatment recommendation follows that process.
Plan CPAP and Oxygen Supplies Around Your Appointment
Because Penticton operates on scheduled clinic days, it is worth checking supplies before they become urgent. Call to confirm local stock or special-order timing; many product categories can also be reviewed online.
CPAP Machines, Masks and Everyday Supplies
Ask about prescribed CPAP, APAP and bilevel devices, mask options and the routine replacement parts that keep a setup complete. A fitting appointment can help narrow the choices.
- CPAP, APAP and bilevel therapy equipment
- Masks, cushions, pillows and headgear
- Tubing, filters, water chambers and cleaning products
View CPAP machines, replacement CPAP supplies or review replacement timing
Home Oxygen and Respiratory Products
For prescribed oxygen and respiratory care, ask the Penticton team which equipment, accessories and support arrangements apply to the care plan and program requirements.
- Stationary and portable oxygen options
- Nebulizers and aerosol therapy supplies
- Portable suction units and supporting products
Insurance, Funding and Financing Support in British Columbia
Coverage depends on the private plan, public program, prescription and product category. The Penticton team can help organize quotes and commonly requested documents, while the insurer or funding program makes the final decision.
Insurance and Funding Guidance
Bring your benefit or program information when possible. MedPro can prepare equipment descriptions, quotes and commonly requested documents and follow applicable billing processes; insurers and funding programs determine eligibility and reimbursement.
Medicard Financing
Medicard may provide a separate payment option for an eligible purchase that is not fully covered. Approval, interest, fees, repayment terms and product eligibility are set by Medicard, not by MedPro.
Meet the Penticton CPAP and Oxygen Care Teams
Medical and regional leaders guide Penticton’s accredited programs, while the CPAP and oxygen care teams provide day-to-day education, equipment support, troubleshooting and follow-up.
Medical Director: Dr. Jas Kambo
Dr. Kambo provides oversight and guidance for Penticton’s home sleep apnea testing and CPAP programs, helping ensure safe, evidence-based practices are implemented.
Regional Manager: Kelly McDonald, MEd, BHSc, RRT
Kelly leads clinic operations, supports staff, maintains accreditation standards and fosters a patient-centred culture.
CPAP Care Team
A registered respiratory therapist and clinical assistant provide day-to-day support, including home sleep apnea testing, equipment setup, education, follow-up and troubleshooting.
Physician Engagement Representative: Michelle De Sousa
Michelle De Sousa serves as the Physician Engagement Representative for the Penticton clinic.
Oxygen Regional Manager: Richard Hemsing, RRT
Richard leads the oxygen program, supports staff and helps ensure consistent, high-quality, patient-focused care.
Oxygen Care Team
Registered respiratory therapists and clinical support technicians provide expert guidance, equipment setup, troubleshooting and ongoing patient support.
Penticton Respiratory Care FAQs
These answers cover the appointment process, accredited testing, PAP care and oxygen support at the Main Street clinic.
Where is MedPro’s Penticton clinic located?
MedPro is at Unit 104 – 483 Main Street, Penticton, BC V2A 5C4, in the downtown core near Padmore Avenue.
When can I book a Penticton clinic appointment?
Clinic days are Wednesday and Thursday by appointment only. Call before visiting to schedule and confirm the available time.
Does the Penticton clinic provide home sleep apnea testing?
Yes. Penticton’s home sleep apnea testing program has held Diagnostic Accreditation Program accreditation since March 2024. Call to confirm eligibility, referral requirements, equipment pickup and test instructions.
Can the Penticton team help after I start CPAP?
Yes. The CPAP care team supports prescribed CPAP or bilevel setup, mask fitting, equipment education, follow-up, troubleshooting and replacement planning. Book an appointment before coming in.
Should I call before travelling for CPAP supplies?
Yes. Penticton has scheduled clinic days, and local stock can change. Call with the product name, size or model details so the team can confirm availability or special-order timing.
What oxygen and respiratory equipment is available in Penticton?
The clinic supports prescribed oxygen care through MedPro’s BC Home Oxygen Program-approved and Accreditation Canada-accredited oxygen service. Equipment and support depend on the prescription, clinical needs, program requirements and availability.
What should I bring to a mask-fitting or equipment appointment?
Bring any referral, prescription or coverage information the team requests. For mask fitting, troubleshooting or replacement parts, bring the current equipment or the exact brand, model and component details.
Can the Penticton team help with insurance, funding or financing?
MedPro can prepare quotes, equipment information and commonly requested documents for private insurance or applicable funding programs. The payer decides coverage. Medicard financing may be available for eligible purchases under its own approval and terms.
Book Your Penticton Appointment
Call before visiting the Main Street clinic to schedule home sleep apnea testing, PAP care, mask fitting, oxygen support or a product appointment.