Dear valued customers,
MedPro is aware of the voluntary recall of Philips Respironics products across the globe. We have sent notices to our customers with affected units to the address we have on file. If you believe you have an affected unit and have not received a letter, please call our office at 1-888-310-1444.
We are working with Philips to assess how this recall will affect our clients in Canada and will provide an update once we have more information. As of August 18, 2021, we have no update from Respironics as to how or when replacements arrive or repairs will begin.
The recall notice can be found at http://www.philips.com/SRC-update
We urge you to register your device at the link provided on the Philips website to get the most up to date information directly from Philips.
Please note: ResMed and F&P CPAP units as well as oxygen concentrators and other respiratory equipment such as transfill systems, cough assist, suction and nebulizers are not affected.