Starting home oxygen

Getting Started With Home Oxygen

Starting home oxygen can feel unfamiliar, but the process usually follows several clear steps. Your healthcare team assesses your oxygen needs, provides a prescription, and works with an oxygen provider to arrange suitable equipment, setup, and education.

✓ Prescription-based therapy

✓ Equipment setup and education

✓ Ongoing MedPro support

The process at a glance

Your First Steps

1

Assessment and testing

Your healthcare team measures and reviews your oxygen needs.

2

Prescription and referral

Instructions are documented and sent to an oxygen provider.

3

Setup and support

Equipment is supplied, explained, and supported over time.

The home oxygen journey

What Happens When You Start Home Oxygen?

The exact process can vary, but most patients move through the following stages.

1

Assessment

Your healthcare team reviews your oxygen needs.

2

Testing

Oxygen levels may be measured in different settings.

3

Prescription

Your oxygen instructions are documented.

4

Provider referral

The referral is sent to an oxygen provider.

5

Equipment setup

Suitable equipment is supplied and explained.

6

Ongoing support

Questions, service, and follow-up support continue.

Step 1

Your Home Oxygen Assessment

A healthcare professional reviews your medical history, current respiratory condition, symptoms, existing treatment, oxygen measurements, activity needs, and other relevant health information.

The need for oxygen should be determined through clinical assessment rather than breathlessness alone. This page does not replace instructions from your prescribing healthcare professional.

Your assessment may consider:

  • Medical history and diagnosis
  • Current symptoms and treatment
  • Oxygen measurements
  • Walking and activity needs
  • Sleep-related concerns, when relevant
  • Home environment and mobility

Step 2

How Oxygen Needs May Be Measured

The exact tests used depend on the patient’s condition and healthcare provider.

Pulse oximetry

A sensor placed on a finger estimates oxygen saturation.

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Blood testing

A healthcare provider may use a blood test when more detailed information is required.

Activity testing

Measurements may be taken while walking or completing another activity.

Overnight testing

Some patients may be assessed while sleeping.

Step 3

Understanding Your Oxygen Prescription

The prescription provides the instructions that guide oxygen use and equipment setup. The details are individualized and should be followed exactly.

Important: Do not change your oxygen flow or setting unless instructed by your prescribing healthcare professional.

A prescription may identify:

  • The prescribed oxygen flow or setting
  • When oxygen should be used
  • Whether it is needed at rest, during activity, or while sleeping
  • The required duration of use
  • The delivery method
  • Additional clinical instructions

Step 4

What Happens After Home Oxygen Is Prescribed?

The prescription or referral is sent to an oxygen provider such as MedPro so the next steps can be arranged.

1

Prescription details

The provider confirms the oxygen instructions and required documentation.

2

Patient information

Contact details and the setup address are verified.

3

Equipment requirements

The provider reviews oxygen needs, mobility, and delivery requirements.

4

Coverage information

Funding, insurance, or private-pay arrangements may need to be confirmed.

5

Caregiver involvement

A caregiver can be included when helpful for setup and education.

Step 5

How Is Oxygen Equipment Selected?

Equipment selection is based on the prescription and the patient’s practical needs. The healthcare team and oxygen provider determine which system is suitable.

Selection may consider:

  • The prescribed oxygen flow or setting
  • Hours and timing of use
  • The patient’s home environment
  • Mobility and activity outside the home
  • Backup requirements
  • Funding or insurance rules

Step 6

What Happens During Home Oxygen Setup?

Setup is designed to make sure the equipment is installed correctly and that the patient understands the basics before using it.

What MedPro does

  • Reviews the prescription
  • Delivers or arranges the equipment
  • Sets up the oxygen system
  • Explains basic operation and alarms
  • Reviews storage, positioning, and backup arrangements

What the patient should do

  • Ask questions during the appointment
  • Keep instructions and contact numbers available
  • Follow the prescribed setting and schedule
  • Involve a caregiver when helpful
  • Confirm who to contact for equipment assistance

Before the appointment

How to Prepare for Your Oxygen Setup

A little preparation can make the setup appointment smoother and easier to follow.

1

Confirm your address and contact details

2

Have your prescription and health information available

3

Tell MedPro about stairs, elevators, or access concerns

4

Identify where the main oxygen equipment may be placed

5

Ask a caregiver to attend when helpful

6

Prepare a list of questions

7

Confirm whether power access is required

8

Keep pets away from the setup area during the appointment

Early adjustment

What to Expect During the First Few Days

Becoming comfortable with home oxygen often takes practice and a little time.

Wearing the delivery device

It may take time to become comfortable with a nasal cannula or mask.

Managing tubing

You may need to learn how to move around while keeping tubing organized.

Following the schedule

Build the prescribed oxygen routine into your day.

Using portable equipment

Portable systems may require additional practice and planning.

Adjusting daily routines

Small changes can make oxygen use feel more manageable.

It is normal to have questions. Contact your oxygen provider if you are unsure how to use the equipment or if something does not appear to be working as expected.

Getting the right help

When Should You Contact Your Oxygen Provider?

Equipment questions and medical questions should be directed to the appropriate member of your care team.

Contact MedPro when:

  • You do not understand how to operate the equipment
  • The equipment is alarming or appears not to work
  • Supplies or tubing need replacement
  • You are planning travel
  • Your address or contact information changes
  • You need clarification about deliveries or service
  • Your healthcare provider changes the prescription

Contact your prescribing healthcare provider when:

  • Your symptoms change
  • Your oxygen use needs to be reassessed
  • You have questions about the prescription
  • You believe your prescribed requirements may have changed

For a medical emergency or immediate safety concern, contact local emergency services.

Before first use

Review Safety Before Using Oxygen

Oxygen does not ignite by itself, but it supports combustion and can make fires burn more intensely.

Do not smoke or vape near oxygen

Keep oxygen away from flames and heat

Follow provider storage instructions

Do not alter prescribed settings

Keep tubing clear of walkways

Use only approved accessories

Coverage and documentation

Funding and Coverage May Affect the Process

The referral, approval, and setup process may differ depending on the patient’s coverage arrangement. Program-specific eligibility and documentation are covered on the dedicated funding page.

The process may involve:

  • Provincial home oxygen programs
  • Private insurance
  • Third-party coverage
  • Private-pay arrangements
  • Required eligibility documentation

Continue learning

Continue Your Home Oxygen Journey

Explore the next topic that best matches your needs.

Equipment

Home Oxygen Equipment

Learn about concentrators, cylinders, portable systems, and delivery devices.

Explore Home Oxygen Equipment →

Services

Home Oxygen Services & Support

Understand MedPro setup, service, education, and ongoing assistance.

Explore Home Oxygen Services & Support →

Daily life

Living With Home Oxygen

Learn how oxygen may fit into routines, sleep, activity, and everyday life.

Explore Living With Home Oxygen →

Safety

Home Oxygen Safety

Review essential precautions for using and storing oxygen safely.

Explore Home Oxygen Safety →

Getting started with MedPro

Has Home Oxygen Been Prescribed for You?

MedPro’s respiratory care team can help review the referral process, arrange equipment setup, provide education, and explain available support.