MedPro Respiratory Care – SMS Privacy Policy
MedPro Respiratory Care uses SMS/text messaging to communicate with patients about their CPAP therapy, including reminders for annual follow-ups and supply replenishment.
How We Use SMS
- Appointment reminders and scheduling for CPAP follow-ups
- Notifications about supply replenishments (masks, filters, and accessories)
- Updates about therapy support and services
How We Use Your Personal Information
- We collect and use your name, contact details, and information related to your CPAP therapy to provide reminders, schedule follow-ups, and ensure you receive appropriate support.
- Your personal information is used only to deliver care-related communication and improve our services.
- We do not sell, rent, or share your personal information with third parties for marketing purposes.
Privacy & Security
- SMS messages will not include sensitive medical details.
- All personal health information is managed in accordance with applicable privacy laws and MedPro’s confidentiality standards.
- Access to your information is restricted to authorized staff involved in your care.
Consent & Opt-Out
By providing your mobile phone number, you consent to receive SMS/text messages from MedPro Respiratory Care related to your therapy. Message frequency may vary. You may opt out at any time by replying STOP.
Charges
Standard message and data rates may apply from your carrier.
Contact Us
If you have questions about this policy, or wish to update your communication preferences, please contact MedPro Respiratory Care. email rlowe@medprorespiratory.com
MedPro Respiratory Care – SMS Terms & Conditions
1. Program Description
MedPro Respiratory Care sends SMS/text messages to patients regarding their CPAP therapy, including:
- Annual follow-up reminders
- Appointment scheduling and confirmations
- Notifications about supply replenishments (e.g., masks, filters, accessories)
- General updates about therapy support and services
2. Consent to Receive Messages
By providing your mobile number, you consent to receive SMS/text messages from MedPro Respiratory Care related to your care. Message frequency will vary depending on your needs.
3. Opt-Out
You may opt out of receiving SMS/text messages at any time by replying STOP to any message. You may also contact MedPro directly to update your preferences.
4. Charges
Standard message and data rates may apply. Please check with your mobile carrier for details.
5. Privacy & Use of Information
- Your personal information (such as name, contact details, and therapy-related information) is used only to provide care-related communication and support your CPAP therapy.
- MedPro does not sell, rent, or share your personal information with third parties for marketing purposes.
- SMS messages will not contain detailed medical information.
- All information is stored securely and handled in accordance with applicable privacy laws.
6. Service Limitations
- SMS messaging may be delayed or not delivered due to factors outside MedPro’s control (such as mobile carrier issues or poor network coverage).
- MedPro is not liable for delayed or undelivered messages.