Archive for March, 2020

Service Update

Friday, March 20th, 2020

Service update- Restricted Access to MedPro Respiratory Care Clinics

Based on current recommendations by provincial and federal public health agencies MedPro has made the decision to limit access to our clinics. Access will limit to urgent need only- by appointment.

Our dedicated clinical staff will continue to support clients via phone and remote therapy monitoring. In-person visits will be limited to urgent matters only. Accessories and supplies will remain available though we are prioritizing replenishment via courier or mail to ensure client and staff safety. Shipping costs will be waived for orders over $25.

Clients with scheduled appointments will be contacted to cancel their appointments. We will monitor direction from public health agencies and reschedule appointments as appropriate. Your health and safety is of the utmost importance to us.

If you have any questions regarding these new service levels please call at 1-888-310-1444.

Message Regarding Covid 19 Pandemic

Wednesday, March 18th, 2020

The health and safety of our clients, our employees, and our communities is our top priority and at the forefront of every decision, we make. We believe it’s critical to do our part to help reduce the transmission of COVID-19 while maintaining important healthcare operations that serve our communities during this outbreak.

Here are some steps we are taking to protect everyone during this evolving situation:
We are diligently following guidance and best practice recommendations from the Centre for Disease Control, Public Health Agencies and Provincial Health Authorities.

All of our offices and delivery operations have increased cleaning routines, including more frequent hand washing, hand hygiene, equipment cleaning and the cleaning of workspaces and common areas in our offices.

MedPro Respiratory Care is working with health authorities to facilitate self-isolation, social distancing and ensure MedPro staff and equipment is available to meet core services and to respond to the potential increased demand.

We continue to maintain our services & supplies following the guidance provided by the leading provincial and federal health agencies including the Center for Disease Control and Health Canada. We are making every effort to ensure the continuity of supply of CPAP therapy, oxygen and respiratory therapy devices to our clients.

Our customer service team and clinical staff are available to answer any questions you might have and provide more information on the many precautions we’re taking to protect your health and safety.
If you are concerned about coming to our office or having one of our staff visit you please call our office and we will be more than happy to reschedule your appointment to a later date or make an alternate arrangement if possible – your peace of mind and health is of the utmost importance.